Our business is to take care of yours.
WHY STAYKONNECT?
We’re not just another VA agency — we’re an end-to-end property management support company fully built and run from the Philippines. Our VAs are trained inside StayK Rentals, an active co-hosting business operating in the U.S. That means you're not getting generic help — you're getting VAs trained by former Airbnb Case Managers who manage STRs with real precision.
We’ve solved one of the biggest problems most property managers face:
VAs who say they have PMS experience but can't actually navigate Guesty, Hospitable, OwnerRez, Hostaway, or Lodgify.
Our VAs have actually used these tools — in a live, fast-paced environment — not just YouTube.
They’re trained in real-world STR management, from guest comms to damage claims to calendar syncing.
Hands-on experience with Airbnb, VRBO, PriceLabs, and all major PMS platforms.
No setup nightmares — just drop your SOPs and we handle the rest
OUR SERVICES
Guest Communications
Handles guest communications quickly and efficiently, including pre-stay, check-in, and checkout messages, handles complaints, review responses, and escalations.
Daily Operations
Sync calendars across platforms, coordinate with cleaners, vendors, and inspectors, keep guest notes and team tasks updated, damage claims & escalations, file professional airbnb and VRBO claims with evidence, Speak the platform's language (we used to work there),, and prevent unnecessary refunds and protect your earnings
Damage Claims
File professional Airbnb and VRBO damage claims with strong supporting documentation and guest communication. We speak the platform’s language (our team includes former case managers), which means faster processing and better outcomes. We aim to recover your losses while keeping guest satisfaction high—no missed claims, no missed details.
Reporting and Admin
Send weekly or monthly performance reports,, keep property details, pricing rules, and SOPs updated, and manage ClickUp, Trello, and Notion task boards
Social Media Management
Create and schedule engaging STR content, design reels, posts, and graphics in Canva and Figma, and build brand presence across social media applications.
Web Design & Tech Support
Build or redesign your STR website (WordPress, Wix, Squarespace, and Outsystems), update direct booking pages, sync calendars, and troubleshoot tech issues across platforms and integrations
Highlight
All VAs are trained and managed inside StayK Rentals — the only co-hosting property management company with U.S. operations that’s 100% Filipino-run. You’re not hiring a VA. You’re hiring a co-host in disguise.
Speed to Ops
Get fully operational in just 5 days. We meet with you, review your current tools and workflows, and handle the rest — no more endless training schedules or micromanagement. Just hand us what you’ve got, and we’ll take it from there.